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- Maldives Cancellation Policy
Payment Policy
The following scale of charges will be payable upon receipt of booking confirmation. Please note that special payment policies are applicable for Peak Season*.
| % of invoice payable 1st payment | % of invoice payable 2nd payment | |
| Confirmed bookings up to the value of US$ 2000 irrespective of arrival date | 100% upon confirmation | not applicable |
| Period (excluding Peak Season)* | ||
| Bookings confirmed 90 days and more prior to arrival | US$ 1000 refundable deposit | 100%, 30 days prior to arrival |
| Bookings confirmed 90 to 41 days prior to arrival | 50% upon confirmation | 50%, 30 days prior to arrival |
| Bookings confirmed 40 to 1 day prior to arrival | 100% upon confirmation | not applicable |
| Bookings confirmed for Peak Season* | 50% upon confirmation | 50%, 90 days prior to arrival |
| Peak Season During the Peak Season (December 23 to January 9), prices are higher, and additional supplements may apply for special events like Christmas and New Years Eve Gala Dinners. To secure your preferred accommodations, we recommend booking at least 90 days in advance. |
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Types of Payment
Kindly note that we require prepayment to process your booking. Our Finance Department will issue a payment receipt once the payment is verified and received. Please find below the possible modes of payment:
- Bank Wire: All bank charges are to be borne by the originator of the remittance. Our Finance department will take 3-7 banking days to verify your payment.
- Payment by Visa/MasterCard: Only by paying with Visa/MasterCard can your payment be verified immediately and consequently your reservation can be processed right away. Usually, your personal quote is inclusive of the applicable card-processing fee unless otherwise indicated.
Booking Cancellation
The person who made the original booking shall immediately notify/address the respective personal Travel Specialist in writing with a copy to [email protected] or call +960 990-0844 (Direct)/ +960 970-0896 (WhatsApp) for immediate attention while mentioning your Reservation Number and/or “Cancellation” in the email subject line for clarity to prevent the cancellation fees as stated below. Cancellations or amendments will not be accepted until we have confirmed them in writing. Certain higher villa categories might have a particular cancellation policy that will be advised upon booking. A written confirmation of the cancellation and the cancellation invoice will be sent to you within 7 days. Kindly note that for any booking cancellation, a minimum of US$350 as an administrative fee will be payable in addition to the cancellation charges mentioned. Depending on the mode of payment incurred, bank charges, or if the payment was by credit card, an additional 5% processing fee will occur.
Cancellation Policy
| The following scale of charges will be payable depending on when the notification of cancellation is received and confirmed by us in writing. | % of invoice payable 1st payment |
| Cancellation received 45 days and more prior to arrival | FULL REFUND after deduction of administrative fee of USD 350 & incurred bank charges or 5% credit card processing fee |
| Cancellation received within 44 to 0 days prior to arrival | 100% payable or will adhere to the resort cancellation policy at that time |
| Cancellation received for Peak Season* 91 days and more prior to arrival | FULL REFUND after deduction of administrative fee of USD 350 & incurred bank charges or 5% credit card processing fee |
| Cancellation received for Peak Season* 90 to 0 days prior to arrival | 100% payable |
| No Show | No-shows will be charged 100% of our invoice. |
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